Privacy Policy

How we protect and handle your information

Introduction

The Embassy of Romania in Pakistan ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.romaniavisaservice.info and use our visa services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website. The types of information we may collect include:

Personal Information

  • Full name, date of birth, and nationality
  • Contact information (email address, phone number, mailing address)
  • Passport details and identification documents
  • Visa application information and travel history
  • Photographs and biometric data (as required for visa applications)

Visa Application Information

  • Purpose of travel and intended dates
  • Travel itinerary and accommodation details
  • Financial information (bank statements, income proof)
  • Employment and educational background
  • Family and relationship information (for family visit visas)
  • Invitation letters and supporting documents

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and navigation patterns
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

✓ Visa Processing

To process and manage your visa application, including document verification and submission to the Romanian Embassy.

✓ Communication

To communicate with you about your application status, respond to inquiries, and provide customer support.

✓ Service Improvement

To analyze website usage, improve our services, and enhance user experience.

✓ Legal Compliance

To comply with legal obligations, respond to legal requests, and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Marketing Cookies: Used to track visitors for advertising purposes (Google Ads)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of personal information
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Romanian Embassy

We share your visa application information with the Romanian Embassy and relevant authorities as required for visa processing and approval.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.

Legal Requirements

We may disclose information if required by law, court order, or government regulation.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Visa application records are typically retained for a period of 5 years after the completion of the application process, or as required by legal and regulatory requirements.

Your Rights

You have the following rights regarding your personal information:

✓ Right to Access

Request access to your personal information and receive a copy of the data we hold about you.

✓ Right to Correction

Request correction of inaccurate or incomplete personal information.

✓ Right to Deletion

Request deletion of your personal information, subject to legal and regulatory requirements.

✓ Right to Object

Object to processing of your personal information for certain purposes.

✓ Right to Data Portability

Request transfer of your personal information to another service provider.

✓ Right to Withdraw Consent

Withdraw your consent for data processing at any time, where applicable.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. When we transfer your information to Romania or other countries, we take appropriate measures to ensure that your information receives an adequate level of protection.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your rights, please contact us:

Email: Khalidqan49@gmail.com

Address: House No. 5-A, Street 30, Sector F-7/1, Islamabad 44000, Pakistan

Website: www.romaniavisaservice.info

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: December 25, 2025

This Privacy Policy is effective as of the date listed above and applies to all information collected by the Embassy of Romania in Pakistan through our website and visa services.